FAQ

TICKETS + WRISTBANDS

  • All tickets will be delivered via email and the Tixr app a week prior to the event. After making a purchase, you will receive a confirmation email from Tixr. Once tickets are delivered, the ability to transfer a ticket through the Tixr app will also be available. Keep an eye on your inbox the week of the event!

  • Please come to the box office parking lot during open hours (follow the signage on the roads leading to the event) with your ID and Tixr QR code or downloaded PDF.

  • For help with your order, please contact Tixr Support at https://support.tixr.com. Specific event related ticketing questions can be directed to ticketing@bonfirentertainment.com.

  • Yes! You can purchase a single day festival pass. However, ONLY 3-day camping passes are available. We cannot accommodate single day camping. You will have the option to purchase early camping if you would like to arrive on Thursday.

    Anyone camping or parking on site MUST have an event pass.

  • No. You must have an festival pass in order to enter the campgrounds.

  • Kids under 3 are free. Kids 3-13 are $25 and Kids 14-17 are $49. Camping is charged by the car.

  • We recommend walking, or biking. If you must drive, find street parking in town. Check out Salida’s parking options here.

    There is a public parking lot located between 1st and 2nd Street, west of G Street. You can also find street parking, but time limits are enforced to ensure space turnover. Please plan to walk, bike, or take the free shuttle from the Campground.

    The City of Salida also offers free two-hour parking in the Historic Downtown District. Use the interactive mapping tool “Map ‘N Park” on the website parksalida.com to find free two-hour parking. This tool is also a great way to find ADA parking, oversized vehicle parking, and electric vehicle charging stations during your visit.

    If you have parking questions, you can email Interstate Parking at parksalida@interstateparking.com.

    If you are camping, you will automatically have a parking pass within your campsite, unless you would like to tent camp and keep your car in the parking area for ease of mobility.

  • No. All event passes are non-transferable wristbands, which must be worn at all times during the event.

  • Wristbands will be distributed on-site upon arrival and the scanning of your ticket. Wristbands are not replaceable and must be kept on for the duration of the weekend.

  • Thursday arrival is for early campers only. If you have a festival pass, but no camping pass, please check in at the venue box office starting at 9:30 am on Friday.

    For those who are early camping, the box office will be open at the campgrounds starting at 11 am on Thursday. The box office will close at 9 pm.

CAMPING

  • No, camping must be purchased separately.

  • No, we were able to camp there last year, but that property is slated for development, unfortunately.

    This year, all camping will be located at Marvin Park.

  • Located just under a mile up river from Riverside Park. These fields are a perfect hub for nearby camping, with river access. Very limited.

    See Camping Options

  • Camping is charged by the car.

  • In order to keep everyone safe, if you arrive later than 9 pm you will be parked temporarily by our parking staff. At 8 am the following morning you may move your car safely. We will make every attempt to accommodate your late arrival.

  • If you want to camp together, arrive together. We simply cannot guarantee a space will be available once everyone arrives.

  • Event passes grant access to the venue, but do NOT grant camping privileges. If you are planning to camp, you must have a valid camping pass.

    Check out the walk-in camping options HERE.

  • Car camping campsites include parking for one (1) vehicle that fits in a space 20′ x 20′ wide.

    No tow-behind pop-ups, teardrops, campers or trailers of any kind. All tow-behinds MUST have an RV pass and be parked in RV camping. No box trucks are permitted.

  • No, moving your vehicle once parked in your car camping zone will not be possible, due to insurance restraints.

    If you have an emergency we will assist you in getting out. Contact us at the main entrance box office.

  • If you would like to camp together, please arrive together. We cannot accommodate saving spots for those coming in later.

  • No. All camping is primitive.

  • Absolutely NO fires in the campground. Propane stoves are okay, as are propane type fire pits - but you must have an exterior knob to turn off gas quickly. 

  • You bet! Outside food and beverage is permitted in the campgrounds. However, all vehicles are subject to search, no glass is permitted, and no unauthorized vending.

  • No. The parking staff will direct you to your camping area when you arrive. Groups who wish to camp in the same vicinity should plan to meet far from the event grounds to line up their vehicles and stay together prior to entering the gates. It will not be possible to hold spaces for other vehicles arriving later.

    It is essential that all vehicle lanes be kept clear at all times. Please help us by reminding your neighbors that this is for your safety as well as theirs.

    • Comfortable shoes

    • Extra car key

    • Cell phone (limited service)

    • Portable phone charger 

    • Sunscreen

    • Hat/sunglasses

    • Bug spray

    • Rain gear

    • Backpack / fanny pack

    • Empty Camelbak

    • Empty reusable non-glass water bottle

    • Small towel

    • Tent

    • Sleeping bag/sleeping pad

    • Trash bags

    • Extra toilet paper

    • Lantern, headlamp, or flashlight with extra batteries

    • Flag or balloon to identify your campsite

    • Ear plugs

    • Soft sided collapsable strollers

    • Soft sided collapsable wagons

    • RV spaces are 20’ x 50.’

    • RV spaces have room to pitch a tent adjacent to your rig

    • No RV hook ups on site

    • Sprinter Vans under 20′ do not need an RV pass, but MUST fit within the 20′ x 20′ regular car camping space

  • You are welcome to run a generator at your RV campsite ONLY, but it must be stored and operated properly. RV Generators are allowed 8 am until 10 pm.

    All generators are subject to inspection. Generators may NOT be used in any other camping lots. If your generator is excessively loud or disruptive, you may be asked to shut it off. Please be respectful of your neighbors.

  • If the additional vehicle fits within the 20′ x 50′ RV spot, you may include the additional vehicle, but you must arrive with the RV. Our parking team reserves the right to make the final decision, and if it does not fit you will need to park in the daily parking lot with the extra vehicle. If you arrive later, your car will be directed to the daily parking lot.

GENERAL QUESTIONS

  • Please email info@bonfirentertainment.com with any questions not addressed here.

  • Thursday 9/24

    Early Camping Box Office Open: 3 pm - 9 pm*
    *Must have a Smalltown Early Arrival Pass

    Friday 9/25

    Riverside Park Box Office Opens: 10:00 am
    Marvin Park Campground Open: 9:00 am - 9:00 pm
    Venue Merch Hours: 1:00 - 9:00 pm
    Kids Zone Open: 1:00 - 9:00 pm
    Venue Open: 10:00 am - 10:00 pm

    Saturday 9/26

    Riverside Park Box Office Opens: 10:00 am
    Marvin Park Campground Open: 9:00 am - 5:00 pm
    Venue Merch Hours: 1:00 - 9:00 pm
    Kids Zone Open: 1:00 - 9:00 pm
    Venue Open: 10:00 am - 10:00 pm

    Sunday 9/27

    Gospel Yoga: 10:00 am
    Music in Riverside Park 11:30 - 3:00 pm
    Camping Closes: 5:00 pm

  • If you’d like to attend the Thursday evening opening yoga class and music, we ask that you purcahse a Thursday Early Arrival pass.

  • Dogs are NOT allowed anywhere in the venue, or in the Campground.

    Bonfire Entertainment allows ADA recognized service animals trained specifically to assist a person with disabilities at all events. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted at the festivals. If you have a certified service animal, you will be required to have your service animal with you at all times. Under the ADA*service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices

  • Friday and Saturday inside the venue: 1:00 - 9:00 pm

    Friday and Saturday at the campground: Participate in a Kids Art Activity from 9:00 - 10:00 am.

  • No. All vendors accept credit cards or cash.

  • Yes. A detailed event schedule will be available closer to the festival dates.

  • Security and safety are of the utmost importance. We work hand in hand with relevant city, state and federal law enforcement, fire and EMS agencies to help ensure the safety of our event. Because of those very same concerns, we are unable to publicly comment on any specific actions that are taken.

    Additionally, there will be marked and well lit venue walkways allowing attendees to move around the venue easily.  We ask guests to respect and help us maintain these walkways for everyone’s safety.  

  • It will be beautiful during the day, and chilly at night. Fall weather in Salida can be warm (in the 70s) during the day, and cool (into the 40s) at night. Please be prepared with layers, including closed-toed shoes, a rain jacket, and a puffy jacket – avoid cotton. Plan for possible rain! Please review the Salida weather forecast prior to arriving. 

  • No unlicensed or unapproved vending will be allowed at the event. If you’re interested in applying as an official food vendor please reaching out to vending@bonfirentertainment.com.

  • The main box office is located just past the entrance. At the venue gates, you will show credentials and be searched upon entry.

  • Lost and Found will be at the Security Tent located inside the venue.

  • Yes! Cards and tap to pay are accepted at all vendors inside the venue.

  • Yes! There will be regularly cleaned port-a-potties and sinks located in a designated area. All bathrooms will include ADA approved facilities.

  • You may apply to volunteer by emailing volunteers@bonfirentertainment.com. We appreciate your interest!

ADA ACCESS

Bonfire Entertainment is committed to supporting all guests with disabilities so they may participate in the enjoyment of our events. For any inquiries in regard to the services and access options available please contact us at ada@bonfirentertainment.com.

ADA patrons should check in at the box office upon arrival with any ADA related questions or if you require additional assistance.

ADA Camping: ADA RV Camping is located in Snow Moon, and ADA Car Camping will be in Harvest Moon.

ADA Parking: Daily ADA parking will be available near the box office. Handicap parking placard is required.

ADA Bathrooms: ADA bathrooms will be placed in all campgrounds, and in the venue.

Service Animals: Bonfire Entertainment allows ADA recognized service animals trained specifically to assist a person with disabilities at all events. Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted at the festivals. If you have a certified service animal, you will be required to have your service animal with you at all times. Under the ADA*service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices.

The definition of “service animal” is limited to an animal that is individually trained to do work or perform tasks for an individual with a disability who is in attendance. The task(s) performed by the dog must be directly related to the person’s disability. Under the ADA, “comfort,” “therapy” or “emotional support animals” do not meet the definition of a service animal. – U.S. Dept. of Justice

ALLOWED IN VENUE

✅ Sunscreen
✅ Empty refillable water bottles to use at refillable water stations
✅ Soft-sided coolers
✅ Bags under 20” x 20” x 10” all subject to search 
✅ Tarps or coverings smaller than 6′ x 8′- you may set up these ground coverings anywhere 
✅ Strollers and wagons for kids – set up only behind the front of house mixing boards, and on either side of the walkways. Stroller/wagon parking will be available near the kid’s tent. NOT allowed front of house to the stage due to safety
✅ Blankets allowed between front of house and the stage (no chairs, strollers, or wagons in this area)
✅ Chairs under 34” high set up behind the Front of House sound booth in the designated areas (No chairs, strollers, or wagons allowed between the main stage and Front of House)
✅ Personal umbrellas in the event of rain, but must be closed during performances
✅ Point-and-shoot cameras are permitted, but cannot be used to reproduce the event and must not interfere with other fans’ enjoyment of the event. Be present!
✅ Medications and prescriptions. Over the counter medications are allowed. If you bring prescription medication, please bring a valid photo ID that matches the name printed on your prescription. If you need to refrigerate any medication (including insulin), please visit the medical tent and someone will assist you

NOT ALLOWED
IN VENUE

🚫 Dogs – you will be escorted off the grounds if you bring a pooch (ADA has specific guidelines for service animals, if you do not meet these requirements you will be denied entry)
🚫 Outside alcohol – You may bring your own to the camping areas (NO glass)
🚫 Illegal drugs or substances
🚫 Glitter (unless biodegradable)
🚫 Tents or Shade Structures of any kind
🚫 Tarps or coverings larger than 6′ x 8′
🚫 Glow sticks
🚫 Firearms or knives
🚫 Laser pointers
🚫 Framed or large backpacks (in the venue, campgrounds okay)
🚫 Promotional Items / Unauthorized Solicitations / Vendors (Including flyers, samples, giveaways)
🚫 Rage sticks
🚫 Drones
🚫 Fighting / Taunting / Threatening Remarks or Gestures
🚫 Flammables (fireworks, explosives, road flares, etc.)
🚫 Over Intoxication / Signs of Impairment Related to Excessive Alcohol Consumption
🚫 Selfie Sticks / Tripods / Narcissists
🚫 Sitting / Standing / Loitering in Designated Fire Lanes and Pedestrian Pathways
🚫 Toy Guns / Water Guns
🚫 Weapons of ANY kind (Including firearms, knives, or any other items that could be used as weapons, etc., including off-duty law enforcement or concealed carry permits)
🚫 Professional Cameras and Recording Equipment 
🚫 Hard sided coolers or outside alcohol
🚫 Instruments – allowed in the campgrounds, but not inside the venue.
🚫 Any items deemed inappropriate by Event Security

Please note: Any ticket holder that directly or indirectly interferes with the enjoyment of the event may be asked to leave the venue and may be subject to arrest and prosecution by State/Local Authorities.

THANK YOU TO OUR

SPONSORS